Returns & Exchanges

At Sweet Bloom Coffee, we strive to ensure every roast meets our high quality standards; however, due to the perishable nature of coffee beans, we cannot accept returns on roasted coffee once it has shipped. If you are unsatisfied with your order or have issues with brewing equipment, please contact our team within 30 days of purchase for a resolution.

1

Contact Support

Email our customer care team with your order number and a brief explanation of the issue regarding your coffee or equipment.

2

Quality Review

Our roasting team will review your feedback to determine if the product was defective or damaged during transit.

3

Return Shipping

For non-perishable items like brewers or merchandise, we will provide a prepaid shipping label for you to return the item in its original packaging.

4

Refund Processing

Once your return is received or your claim is approved, we will issue a credit to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing