Frequently Asked Questions

Everything you need to know about our fresh roasts and delivery.

How soon will my coffee be shipped after roasting?

To ensure maximum freshness, we roast our beans in small batches and typically ship within 24–48 hours of roasting.

Do you offer whole bean or ground coffee?

We offer both! You can select 'Whole Bean' for maximum flavor longevity, or choose from various grind settings tailored for drip, espresso, or French press.

What is your return policy for food products?

Due to the perishable nature of coffee, we do not accept returns. However, if there is an issue with your order or you are unsatisfied, please contact us within 14 days for a resolution.

Are your coffee beans ethically sourced?

Yes, we practice direct trade principles, working closely with farmers to ensure fair wages and sustainable agricultural practices at every origin.

How should I store my coffee to keep it fresh?

We recommend storing your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture can compromise the flavor profile.

Do you offer international shipping?

Currently, we ship to the United States and Canada. Shipping rates and delivery times are calculated at checkout based on your location.